Back in July we posted about our presentation to GovCampAU.

The themes for GovCamp were related to innovation and capability in the Public Sector, and we took the opportunity to present a case study on our work with the ATO in the area of service design and complex ICT delivery.

Now, thanks to a tenth birthday present from our mates at Newcast, the video of the presentation is live!


Newcast are experts at creating engaging, cost-effective video campaigns to suit any business and any budget and we couldn’t have been happier when they told us they were happy to cut together our work.

As we highlighted in our original post, the case study has lots of important outcomes for turning ICT ‘shops’ into service-focused groups.

We’re proud of our partnership with the ATO and the ongoing benefits they are receiving from the work and hope you enjoy the video.